1. Equal Opportunities Policy for Employees and Trainees - Students
2. Code of Practice
3. Rights
4. Responsibilities
5. Complaints procedure

1.1 lookfantastic Training is committed to providing equality of opportunity for all its employees and learners and to eliminating unwarranted, inappropriate discrimination. lookfantastic Training has adopted as a key organisational value an Equality of Opportunity Policy, which outlines the company's general position on Equal Opportunities and includes provisions, which cover key areas.

These Key areas are:
Race, colour, religion or creed, ethnic or national origins and nationality (including citizenship) disabilities and/or medical conditions, gender, marital status and sexual orientation, HIV or AIDS, age, dependents, trade union membership/activity and/or political views/affiliations.

1.2 lookfantastic Training acknowledges that the efficiency of the organisation will be improved if it seeks to develop the skills and abilities of all employees/learners. lookfantastic Training recognises and accepts its responsibility as an employer and a training provider to promote Equal Opportunities.

1.3 The policy and its provisions cover all staff working for/within the organisation. The over riding principle, on which this policy and supplementary provisions are based, is that jobs should be filled by those best able to do them. Therefore every possible step will be taken to ensure that the decisions including those on recruitment, selection, promotion, training and career development, are based on job related, objective criteria. Through these means, lookfantastic Training will ensure the most effective use of its human resources.

1.4 lookfantastic Training reminds employees of their duty to comply with the relevant sections of legislation and their personal liability. All existing and new employees/learners will be given a copy of lookfantastic Training Policy on Equal Opportunities to enable them to identify their individual rights and responsibilities. The success of the company's Equal Opportunity Policy depends upon the co-operation of all employees and their representatives.

1.5 lookfantastic Training is determined to ensure that this policy is implemented in conjunction with the development of systems for information recording, training and monitoring. The policy will be regularly reviewed and amended to keep pace with legislation and Equal Opportunities Commission, Commission for Racial Equality, Department of Employment Codes of Practice and Audit Commission Requirements/Advice. Managers are expected to ensure that they and their staff are aware of the policy and its objectives, and to that end on-going training and information in all aspects of the policy will be provided.

1.6 In order to ensure equality in employment, lookfantastic Training has adopted provisions relating to the following:

• Employment and training of people from racial, cultural, ethnic or religious minority groups
• Employment and training of people with disabilities or medical conditions
• Elimination of sex discrimination in employment and training courses.
• Employment and training of people with HIV or AIDS
• Age and employment

In order to put this policy of equality of opportunity into practice, lookfantastic Training, through its employees will:

• Monitor the lookfantastic Training workforce in respect of age, gender, ethnic, marital status and disabilities.
• Provide training, development and guidance for managers and supervisors and others involved in personnel and management decision-making.
• Use communication channels and networks to keep equality of opportunity in employment high on the company's agenda, as a core organisational value.
• Provide this policy (and its provisions) in a variety of formats in order to ensure that all are able to understand their rights and responsibilities.
• Continuously monitor and evaluate;
• Personnel policies, terms and conditions of employment and existing procedures for recruitment advertising, selection, promotion and training.
• The composition of the existing workforce and the relevant communities.
• The application and effects of this policy.
• Review strategies, programmes and initiatives on a regular basis in order to maintain their effectiveness, including introducing as appropriate lawful positive action programmes and initiatives to train and encourage under-represented groups.
• The Company is responsible for implementing this policy. The Regional Manager will submit an annual monitoring report to the Training Director evaluating and reviewing the effectiveness of the Equal Opportunities Policy and its provisions.

Applicants for posts with lookfantastic Training as well as existing employees and learners applying for courses have the right not to be directly or indirectly unfairly discriminated against in the short-listing, selection or appointment process, on the grounds of age, colour, dependents, disabilities and/or medical conditions, ethnic or national origins, gender, HIV or AIDS, marital status, nationality (including citizenship), race, religion or creed, sexual orientation, trade union membership/activities and/or political views/affiliations.

Applicants/learners, who consider they have been unfairly discriminated against on any of the above grounds, can pursue a complaint through lookfantastic Training Complaints Procedure.

Employees/learners of lookfantastic Training have the right not to be bullied, harassed and/or victimised on the grounds outlined above.

Employees/learners of lookfantastic Training also have the right not to be victimised as a result of making a complaint/taking out a grievance on the above grounds.

• Discriminate against colleagues, other employees, job applicants or learners.
• Bully or harass them, induce, or attempt to induce, other employees to practice unlawful discrimination.
• Victimise individuals who have made allegations or complaints of discrimination, or provided information about such discrimination.

Managers at all levels are expected to set an example in non-discriminatory behaviour and to ensure, as far as reasonably practicable, that they and employees act in accordance with this policy.

If you have a complaint about the recruitment and selection process, or feel that lookfantastic Training has acted unfairly in dealing with your application, please put your complaint in writing and address it to:

Training Director
lookfantastic Training Group
A1 Portland Business Park
Portland Road
Hove
East Sussex
BN3 5RY